News Volunteer Donate
  • Seniors Care
  • Research & Innovation
  • Community Programs
  • International Healthcare
  • Ways to Give
  • Careers & Employees
  • About BSF
  • Contact
News Events Donate
X
Home
Seniors Care
    • Seniors Care Overview
    • Our Seniors Care Manors
      • Bow View Manor
      • Cambridge Manor
      • Clifton House
      • Tudor Manor
      • Wentworth Manor
    • Private Choice Care Services
      • Independent Living
      • Assisted Living
      • Assisted Living Secure Unit
      • Respite in Assisted Living
      • Long Term Care
    • Publicly Funded Care Services
      • Adult Day Programs
      • Supportive Living
      • Supportive Living Secure Unit
      • Long Term Care
      • Long Term Care Secure Unit
      • Adults Aging with a Developmental Disability in Long Term Care
      • Respite in Long Term Care
      • Funding and Fees
    • Rec@Home Virtual ADP
    • Quality Improvement Initiatives
    • Accreditation Canada
    • Pursuit of a Lifetime
    • COVID-19 Updates
Research & Innovation
    • Research & Innovation Overview
    • Research at the University of Calgary
    • Research at our Manors
    • Research & Innovation Partnerships
    • Dementia Friendly Communities
    • HealthTech Home Innovation Project
Community Programs
International Healthcare
Ways to Give
    • Donate
    • Volunteer
    • Annual Golf Classic
Careers & Employees
    • Career Opportunities
    • For Employees
About BSF
    • Overview
    • Strategic Plan
    • News
    • In the Media
    • Events
    • Publications
    • History
    • Leadership
Contact
    • Contact Us
    • Subscribe
    • Compliments & Complaints
    • Ethics Referral Request
    • Privacy Policy
Sandbox2
Haiti Earthquake 2021 Landing Page
Recreation Calendars
  • Seniors Care
    • Seniors Care Overview
    • Our Seniors Care Manors
      • Bow View Manor
      • Cambridge Manor
      • Clifton House
      • Tudor Manor
      • Wentworth Manor
    • Private Choice Care Services
      • Independent Living
      • Assisted Living
      • Assisted Living Secure Unit
      • Respite in Assisted Living
      • Long Term Care
    • Publicly Funded Care Services
      • Adult Day Programs
      • Supportive Living
      • Supportive Living Secure Unit
      • Long Term Care
      • Long Term Care Secure Unit
      • Adults Aging with a Developmental Disability in Long Term Care
      • Respite in Long Term Care
      • Funding and Fees
    • Rec@Home Virtual ADP
    • Quality Improvement Initiatives
    • Accreditation Canada
    • Pursuit of a Lifetime
    • COVID-19 Updates
  • Research & Innovation
    • Research & Innovation Overview
    • Research at the University of Calgary
    • Research at our Manors
    • Research & Innovation Partnerships
    • Dementia Friendly Communities
    • HealthTech Home Innovation Project
  • Community Programs
  • International Healthcare
  • Ways to Give
    • Donate
    • Volunteer
    • Annual Golf Classic
  • Careers & Employees
    • Career Opportunities
    • For Employees
  • About BSF
    • Overview
    • Strategic Plan
    • News
    • In the Media
    • Events
    • Publications
    • History
    • Leadership
  • Contact
    • Contact Us
    • Subscribe
    • Compliments & Complaints
    • Ethics Referral Request
    • Privacy Policy

Quality & Innovation Action Line

Your feedback is important to us! 

We are committed to working with our residents, families and visitors to address any concerns with respect, compassion, and fairness.

Please complete the below Quality and Innovation Action Line online form to share your compliments, feedback, suggestions or concerns about a specific experience related to the care or services we provide. Alternatively, you can contact the Quality and Innovation Action Line by telephone at: 403-536-8669 or by email at: feedback@theBSF.ca. Someone from the Quality and Innovation department will respond to you within two business days.

This form is intended for "compliments and complaints" directed to the Quality and Innovation department. If you have a general inquiry, want to book or tour, or find out more information about one of our Manors, please visit our Contact Us page.

If the Form does not load in the page below, click here to view form in a new browser tab: View Form or try viewing in another Browser (recommended Chrome).


Privacy:

The Brenda Strafford Foundation protects the privacy of individuals receiving health services in accordance with the Health Information Act (HIA). To properly review and resolve any issues, we work with the patient, or an authorized representative (usually a close family member), to gather and share information about the services received in compliance with the Patient Concerns Resolution Process Regulation.

Personal or health information collected will only be used for the purpose of tracking, follow up, communications and trending regarding your health experience concern. Information is collected pursuant to section 33 of the Freedom of Information and Protection of Privacy Act (FOIP) and under the authority of Section 20(b) of the Health Information Act (HIA) for the purpose of administering The Brenda Strafford Foundation patient complaint and feedback program. For more information, or if you have questions or concerns about the collection, use or disclosure of your health information please contact the ACTION line (insert number once available).

Contact

Contact Us Subscribe Compliments & Complaints Ethics Referral Request Privacy Policy
The Brenda Strafford Foundation Ltd.
4628 Montgomery Blvd NW
Calgary, AB T3B 0K7
Charitable Registration#
105198873RR0001
Communities Directory

In the spirit of respect, reconciliation and gratitude, we honour and acknowledge that our services are provided on the traditional territories of Treaty 7, which includes the Blackfoot Confederacy comprising the Siksika, Piikani and Kainai First Nations, the Tsuut’ina First Nation, and the Stoney Nakoda First Nation including the Chiniki, Bearspaw and Good Stoney Bands. These territories are also home to the Métis Nation of Alberta Region 3. We are grateful for the many First Nations who have lived in and cared for these lands for generations. We acknowledge that we have ongoing responsibilities to protect, honour and celebrate all of life within our shared communities.

Copyright © 2023 The Brenda Strafford Foundation. All Rights Reserved
Site Designed and Built in 2017 by Tobias Crichton Studios.
version 1.2